Privacy Policy

About Us

Shenzhen Zinwi Bio-Tech Co.,Ltd. and/or its affiliates (“Zinwi or “We”) value your privacy. We understand the importance of your Personal Information, and we are committed to protecting your Personal Information by taking appropriate security measures in accordance with legal and regulatory requirements as well as proven industry security standards.

If you are a citizen under the age of 21, please stop visiting or using the official website of Zinwi immediately.

This policy will help you understand the following:

1. How do we collect your Personal Information

2. Why and how we use your Personal Information

3. What about Cookies and other Identifiers

4. Do we share or disclose your Personal Information

5. How do we protect your Personal Information

6. How do we store your Personal Information

7. Your Rights

8. How do we protect Minors’ Personal Information

9. Changes to this Privacy Policy

10. Contact Information

You are agreeing to the practices described in this Privacy Policy by using our Service. IF YOU DISAGREE WITH THE PRACTICES DESCRIBED IN THIS PRIVACY POLICY, YOU’RE SUGGESTED TO STOP ACCESS OR USE THIS WEBSITE AND OUR SERVICE.

1. How do we collect your Personal Information

This Zinwi website mainly provides information browsing for you, in this case, we normally do not collect any Personal Information from you as it does not require any registration. However, if we do so, we will collect and process your Personal Information in accordance with this Privacy Policy, particularly when you use certain sections of our website such as “Demand Consultation ”, “Investor Relations” etc.

2. Why and how we use your Personal Information

The reason why we use your Personal Information is because we need to use them to operate, provide, develop and improve our website and service for you. 

We may use your Personal Information for verifying your age, communicating with you, providing service to you, providing marking information to you, managing our services and any other necessary and applicable usage permitted by applicable law.

When you browse the official website of Zinwi, Zinwi will not collect your Personal Information.

When you use the section of our website such as "Demand Consultation" and "Investor Relations", we will follow the principles of lawfulness, legitimacy and necessity to collect and process your Personal Information from you for the purpose of providing you with relevant products and services. We will disclose the collection and use of your Personal Information to you as comprehensively, completely and timely as possible. If you find any errors or omissions in our disclosure, please contact us in a timely manner.

3. What about Cookies and other Identifiers

3.1 Cookie

We may use cookies and other identifiers to manage our systems and make them can recognize your browser or device, or provide and improve our services.

We use cookies and similar tracking technologies to track the activity on our service and we hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyse our Service. Examples of Cookies we use:

· Session Cookies. We use Session Cookies to operate our service.

· Preference Cookies. We use Preference Cookies to remember your preferences and various settings.

· Security Cookies. We use Security Cookies for security purposes.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

3.2 Do Not Track

Please note that because there is no consistent industry understanding of how to respond to “Do Not Track” signals, we do not alter our data collection and usage practices when we detect such a signal from your browser.

4. Do we share or disclose your Personal Information

4.1 Share

We may share your Personal Information with our group companies to develop and provide our services to you.

In certain situations, if necessary, we may share your Personal Information to third party employed by us to perform certain functions on our behalf in relation to service. Such companies include server services providers, data analysis services providers, fraud monitoring and prevention providers, email delivery service providers, social media, and other marketing platforms and service providers.

We may share your Personal Information when we make available to your services, products, applications, or skills provided by third parties for use on or through our Service. However, in such cases, the third parties may have their own privacy policy, we will not guarantee third parties’ compliance. Please read their privacy policies carefully before choosing the third party-related services.

We may share your Personal Information to parties we buy, sell, transfer, or merge parts of our business with.

4.2 Disclosure

We may disclose your Personal Information when get your consent to make the disclosure or when it is reasonable for us to believe disclosure is appropriate to comply with the law, enforce or apply our Terms of Use and other agreements, or protect the rights, property, or safety of our business, customers or others.

5. How do we protect your Personal Information

If we process your Personal Information, we will take the following measures to protect your Personal Information:

5.1 We have adopted industry-standard security measures to protect yourPersonal Information and prevent unauthorized access, public disclosure, use, modification, damage or loss of the data. We will take all reasonable and feasible measures to protect your Personal Information, including: we will implement classified management of your Personal Information; We will use encryption technology to ensure the confidentiality of data; We will use a trusted protection mechanism to prevent data from being attacked maliciously; We will deploy an access control mechanism to ensure that only authorized personnel can access Personal Information; We will hold security and privacy protection training courses to enhance employees' awareness of the importance of protecting Personal Information.

5.2 We will use security encryption technology to protect your Personal Information during transmission. Take all appropriate organizational, management and technical measures to protect the security of your Personal Information in our internal institutions.

5.3 The Internet is not an entirely secure environment, and since email, instant messaging, and communication with other users are not encrypted, we strongly recommend that you do not send Personal Information in this way.

5.4 We will carry out Personal Information security impact assessment according to the requirements of laws and regulations.

5.5 Although no method of transmission over the Internet or electronic storage is 100% secure, we use using encryption protocols and software during the transmission of your Personal Information. We make certain reasonable precautions and follow industry best practices to make sure your Personal Information will not be inappropriately lost, misused, accessed, disclosed, altered or destroyed.

5.6 In the event of an unfortunate Personal Information security incident, we will, in accordance with the requirements of laws and regulations, promptly inform you of the basic situation and possible impact of the security incident, the disposal measures we have taken or will take, suggestions that you can independently prevent and reduce risks, and remedial measures for you. We will inform you of the event in a timely manner by mail, letter, telephone, notification, etc. If it is difficult to inform the Personal Information subjects one by one, we will take a reasonable and effective way to publish the announcement.

5.7 We will also actively report information related to Personal Information security incidents in accordance with the requirements of regulatory authorities

6. How do we store your Personal Information

If we collect your Personal Information according to your authorization, we will store your Personal Information as follows:

Generally, we only retain your Personal Information for the shortest time necessary to achieve the purpose of your authorized use, unless otherwise stipulated by laws and regulations or otherwise authorized by you.

When we have no ongoing legitimate business need to process your Personal Information, we will either delete, deidentify or anonymise it or, if this is not possible (for example, because your Personal Information has been stored in backup archives), then we will securely store your Personal Information and isolate it from any further processing until deletion is possible.

7. Your Rights

7.1 Rights Response Mode

If you have any questions about this policy or want to know about your Personal Information on the official website of Zinwi, you can contact us by email.

7.2 Respond to your above request

To ensure security, you may need to provide a written request or prove your identity in other ways. We may ask you to verify your identity before processing your request.

We may reject requests that are gratuitously repeated, require too many technical means (for example, need to develop new systems or fundamentally change existing practices), pose a risk to the legitimate interests of others, or are highly impractical (for example, involving information stored on backup tapes).

8. How do we protect Minors’ Personal Information

We do not knowingly collect personally identifiable information from any Minors (People under the age of 18). If we become aware that we have collected Personal Information from Minor children without the consent from the minors’ legal guardian, we will take steps to remove that information from our systems. For the Personal Information of minors collected with the consent of the legal guardian, we will only use or disclose it when it is permitted by law, expressly agreed by the legal guardian or necessary to protect minors.

If you are a parent or guardian and you are aware that your Minor child has provided us with Personal Information, please contact us.

9. Changes to this Privacy Policy 

We may update or amend this Privacy Policy at any time by direct electronic notification to you or by publishing the updated version on this page. All amended terms will automatically be effective immediately on posting.

 10. Contact Information

If you have any questions regarding this Privacy Policy, our website or service, you may contact us by sending emails to odm.flavour@zinwi.com (domestic opinions) or enquiry@zinwi.com (opinions from overseas).